CCPro Contact Centre
Articles in this section apply to customers who have the CCPro Contact Centre product
Turning Off Voicemail This article explains how to set individual agents within CCPro Contact Centre so that other agents CANNOT leave voicemails for...
Mon, Mar 13, 2023 at 2:29 PM
The Session Details screen is a useful tool that allows interested parties, such as Contact Center Managers, to view details of an individual agent and thei...
Fri, May 31, 2024 at 1:18 AM
The CCPro Support Portal Our support portal has been designed to simplify the raising, managing and updating of CCPro Support Tickets. You can now raise a ...
Thu, Aug 28, 2025 at 2:32 AM